Refund Policy
At Szeeking JOY, we want every product to bring you JOY and satisfaction. If you find that your purchase does not meet your expectations, we offer a straightforward return policy.
- Eligibility for Returns: We accept returns of unopened or unused products within 30 days of the original purchase date. To be eligible for a refund, items must be returned in their original condition.
- Initiating a Return: To initiate a return, please email us at hello@szeekingjoy.com within 30 days of your purchase. We will guide you through the return process and facilitate a refund to the original form of payment.
For the subject line in the email please write – Initiating a return
- Gift Purchases: If you have received an item from Szeeking JOY as a gift and wish to return it, please contact us at hello@szeekingjoy.com for assistance.
Gift with Purchase Promotions
- During our special gift with purchase promotion periods, please note that all sales are final. We cannot accept returns or exchanges for orders made during these periods.
Exchanges
- At present, we do not offer exchanges. If your purchase does not fulfill your expectations, please reach out to us at hello@szeekingjoy.com within 30 days of the purchase. We are committed to ensuring that your experience with Szeeking JOY brings you happiness and satisfaction.
Your Satisfaction, Our Priority
At Szeeking JOY, we are dedicated to providing you with products that enhance your life and bring JOY. If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us. Your satisfaction is our top priority.